Before you hire a plumber it pays to do some research.

Ask how long they have been in service. Make sure the plumber has the right qualifications and certificates.

What Certificates and qualifications!

Plumbing in Queensland Australia requires a licensed and certified professional. To obtain a plumbing license in Queensland, plumbers must acquire the relevant qualifications, complete an approved apprenticeship, pass the Plumbers and Drainers Licensing Board exam, and submit to background checks.

Operating as a qualified plumber requires mandatory registration with the Department of Housing and Public Works. This registration must be renewed on an annual basis and is contingent upon holding current professional indemnity insurance, workers’ compensation, public liability insurance and supervision certificates.

The Plumbing and Drainage Act provides guidance on health and safety requirements for plumbers in Queensland; this includes regulations concerning sanitary plumbing, drains, hot water systems pool backflow prevention and gasfitting equipment. All certificate holders are expected to abide by these regulations or face suspension or revocation of their permits.

Furthermore, fully qualified plumbers must abide by Australian Standards as well as any additional rules imposed by local councils to ensure sufficient public health standards are met. By registering with the Plumbing and Drainers Licensing Board of Queensland plumbers can receive support from advisory experts who will guide them through necessary steps to comply with applicable laws.

Ask About Referrals!

Check out what the plumber’s rating is from previous customers and find out if there are any unresolved customer disputes.

Find out if they are registered with relevant governing bodies such as your local water authority or plumbing industry unions.

Check for references and confirm that the plumber can do the work required by you without any added costs or hidden fees.

Don’t be afraid to ask plenty of questions regarding cost, estimated timelines, materials used, previous experience and payment terms.


Finally make sure that both parties are clear on expectations before agreeing to anything and secure a written contract guaranteeing good value for money services!